Help now
A clear first action, emergency contacts and practical support in Japan.
Immediate danger or serious injury?
119Ambulance / Fire110PoliceCall for emergency help.
These numbers are for calls within Japan.
What is happening?
Choose a situation for a clear first action.
Do this first
For a serious injury or medical emergency, call 119 for an ambulance.
Give your location as clearly as you can. Ask someone nearby to help communicate. For non-emergency visitor assistance, the JNTO hotline can help you find the next contact.
Call 119 · AmbulanceVisitor support · JNTO
Official hotline details Need help finding the right support?
Japan Visitor Hotline · 24 hours, every day.
English, Chinese and Korean assistance.
From overseas: +81-50-3816-2787
Sources & checks
Sources checked 15 Sept 2026. For changing details, confirm with the responsible organization.
- JNTO · Japan Visitor Hotline110 police; 119 fire/ambulance; visitor hotline number, hours and languages
- JNTO · Lost property and visitor questionsContact the place of loss or the police; operator lost-property counters
- JNTO Safety Tips · WaterfrontsMove away from the coast and rivers toward higher ground; tsunami risk
- JMA · Earthquake questions and actionsProtect the head, shelter from falling objects; coastal evacuation after strong or prolonged shaking · Japanese primary guidance summarized in English.
- JMA · Emergency warningsAct early; tsunami warning response and official warning links